Last Updated: October 6, 2024
This Privacy Policy outlines our practices, policies, and procedures regarding the collection, use, and disclosure of your personal information when you use our services. It also informs you about your privacy rights and how applicable laws protect your data. We are committed to ensuring the utmost privacy and security of your data, using it only to enhance and provide better service to you. By using our services, you consent to the collection and use of information according to this Privacy Policy.
1. Interpretation and Definitions
Interpretation
The words with the initial letter capitalized have specific meanings as defined in the "Definitions" section below. These terms have the same meaning, regardless of whether they appear in singular or plural form.
Definitions
For the purpose of this Privacy Policy:
Account refers to a unique account created for you to access and use certain aspects of our services.
Company (referred to as "the Company", "We", "Us", or "Our" in this Agreement) refers to Mahakali Enterprises, located at 193, Ward-2, Adjoining Shiv Mandir, Tea Garden, Katra Vaishnodevi, Jammu & Kashmir - 182301.
Cookies are small files that are placed on your computer, mobile device, or any other electronic device by a website. They hold information related to your browsing history on that website and serve multiple purposes, such as improving the user experience.
Device refers to any device, such as a computer, smartphone, or tablet, that can access the Service.
Personal Data refers to any information that pertains to an identifiable or identified individual.
Service refers to the Website provided by Mahakali Enterprises, accessible from https://www.smvd.in.
Service Provider refers to any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals that facilitate the Service, provide the Service, or assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or social network platform through which users can log in or create an account to access the Service.
Usage Data refers to data collected automatically, either generated through the use of the Service or from the Service infrastructure itself (e.g., the duration of page visits).
You refers to the individual using or accessing the Service, or the legal entity on whose behalf the individual is accessing or using the Service, as applicable.
2. Collection of Personal Data
We collect various types of information for several purposes to provide and improve our services for you.
Personal Data
While using our Service, we may ask you to provide us with personally identifiable information that could be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Physical address (including state, province, postal code, and city)
Usage Data
We ensure that the collection of your Personal Data is done in compliance with data protection laws. Only data that is essential for providing the Service or that serves specific business purposes will be collected, and you will be informed of the necessity of this information during the process.
Usage Data
Usage Data is automatically collected when you interact with our Service. This data can include information such as your Device’s IP address, browser type and version, the specific pages you visit, the time and date of your visit, the time spent on each page, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, we may collect additional information, such as:
Type of mobile device used
Mobile device’s unique ID
Mobile operating system version
IP address of your mobile device
Type of mobile Internet browser used
Unique device identifiers and other diagnostic data
Information from Third-Party Social Media Services
We allow you to create an account and log in through various Third-party Social Media Services, including but not limited to:
If you choose to register or log in through a Third-party Social Media Service, we may collect personal data that is associated with your account on that service, such as your name, email address, profile picture, and any activities or contacts that are associated with the service. By granting us access to your social media accounts, you are consenting to the collection, use, and storage of your data according to this Privacy Policy.
You can always opt to modify the permissions and information that you choose to share with us from these platforms.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies include beacons, tags, and scripts that collect and track information to enhance and analyze our Service. The technologies we use include:
Cookies or Browser Cookies: A small file stored on your device. You can choose to refuse Cookies through your browser settings, but some features of our Service may not be fully accessible if you decline them. Unless you have configured your browser to refuse cookies, our Service may use Cookies to enhance your experience.
Flash Cookies: Certain features of the Service may use locally stored objects (or Flash Cookies) to collect and store information related to your preferences and activity on the Service. Flash Cookies differ from browser Cookies and are not controlled by browser settings.
Web Beacons: Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) that allow the Company to count users who have visited certain pages or opened an email and generate other relevant website statistics.
Types of Cookies we use:
Session Cookies: These are temporary cookies that are deleted after your session ends and are used to operate our Service. They authenticate users and prevent fraudulent activities.
Persistent Cookies: These cookies stay on your device even after you close your browser and remember your preferences, login details, or language settings. They help personalize your experience on subsequent visits.
4. Use of Personal Data
The Company may use your personal data for the following purposes:
To provide and maintain our Service: This includes monitoring usage and analyzing data to enhance performance and user experience.
To manage your Account: This helps us facilitate your use of the Service and allows access to features available only to registered users.
To execute contracts: When you purchase products, services, or enter into a contract with us, we use your personal data to fulfill these obligations.
To communicate with you: This could include email, phone, SMS, or push notifications related to updates, offers, security alerts, or changes in the Service.
To send you marketing and promotional content: If you have expressed interest in our products or services, or purchased from us previously, we may contact you with similar offers unless you opt out.
To manage your inquiries: We use your personal data to attend to and respond to any requests or concerns you have submitted to us.
To improve our business: Your data may be used for business analysis, marketing efforts, promotional evaluations, and research into user trends.
For legal compliance: We may use your personal data to comply with legal obligations and enforce agreements.
5. Sharing of Personal Data
Your personal data may be shared in the following cases:
With Service Providers: We may share your personal data with trusted third-party providers who assist us in running our Service, analyzing performance, and maintaining customer communications.
Business Transfers: If the Company undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified of such changes and provided the opportunity to review the new Privacy Policy.
With Affiliates: Data may be shared with affiliates or subsidiaries of the Company, provided they comply with this Privacy Policy.
With Business Partners: We may share your information with business partners to offer specific products or services, or to carry out promotional activities.
With Other Users: If you engage in public forums or share personal data with other users through the Service, such information may be publicly visible.
Legal Requirements: In some cases, we may disclose your personal data in response to lawful requests by public authorities, such as government bodies, or to comply with legal requirements.
6. Retention of Personal Data
We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. We may retain and use your data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Usage Data is typically retained for a shorter period of time unless it is used to improve security or the functionality of our Service, or if we are legally obligated to retain it for longer periods.
7. Transfer of Personal Data
Your information, including personal data, may be processed at the Company’s operating offices and in other locations where the parties involved in processing are located. As a result, your data may be transferred to and stored in locations outside of your country or region. If you are located outside India, your consent to this Privacy Policy, followed by your submission of personal data, signifies your agreement to this transfer.
The Company will ensure that your data is handled securely and in compliance with this Privacy Policy during any such transfer.
8. Data Security
We are committed to ensuring the security of your personal data. While we implement commercially reasonable measures to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We utilize encryption and secure protocols to protect your personal data during transmission and storage. Our security measures include, but are not limited to:
Access Controls: We restrict access to your personal data to authorized personnel who require access to perform their job duties. This includes using multi-factor authentication for sensitive data access.
Data Encryption: Sensitive data transmitted over the Internet is encrypted using Secure Socket Layer (SSL) technology. Data stored on our servers is also encrypted to safeguard against unauthorized access.
Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities in our systems. This includes reviewing and updating our security protocols as necessary.
Incident Response: In the event of a data breach or security incident, we have procedures in place to assess the impact, notify affected individuals if necessary, and implement measures to prevent future incidents.
9. Your Data Protection Rights
As a data subject, you have certain rights under data protection laws regarding your personal data. Depending on your location and applicable laws, you may have the following rights:
Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under specific circumstances, such as when you contest the accuracy of the data or object to its processing.
Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you under certain conditions.
Right to Object: You have the right to object to our processing of your personal data when we rely on a legitimate interest (or those of a third party) and you feel it impacts your rights.
Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time, where we rely on consent as the legal basis for processing.
To exercise these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.
